![]() ![]() ![]() Our principles align to the Baldrige performance excellence criteria. ![]() The Nine Principles® within our own organization serve as the roadmap for ensuring consistently superior performance. T he Malcolm Baldrige National Quality Award is awarded by the United States Congress to those organizations that exhibit superior management and earn the presidential honor for performance excellence. Notice the first of the Nine Principles®. Organizations and systems h ave made an unprecedented commitment to the pursuit of performance excellence. The Nine Principles® are the guiding concepts of organizational excellence. They are a roadmap to help organizations develop a success-based culture using data or evidence to chart the course. Years ago, the Nine Principles® ( Hardwiring Excellence, Studer) were developed to give organizations a process to attain desired results. Likewise, the Nine Principles® are the easiest way to communicate to every department what it takes to create a culture of high performance. These principles set the behaviors and expectations for organizations to create and sustain a culture of excellence where individuals choose to work and achieve at high levels. ![]() The Nine Principles® are the guiding principles for improvement work for any organization that intends to be excellent. ![]()
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